Frequently asked questions

How To Book

What is the process to reserve the hall?


1) Call us at (510) 766-8066 and look for Tede 2) Make an appointment to tour the hall 3) Visit us on the date and time window of your appointment 4) Accept offer, sign the contract and pay the deposit 5) Pay off your balance 6) Keep contact with our coordinator 7) Relax and enjoy your event!




Can I make reservations over the phone?


Yes, you can reserve over the phone.




Can I make reservations online?


We only accept reservations after talking to the client over the phone or in person.




Can I sign the contract and send through email?


Yes, you can sign the contract and send it through email.




Can I reschedule my tour?


Yes you can, but it will depend on the availability of the hall and our coordinator.




Can you hold a date for me?


Yes, as long as you are able to place your deposit upon signing of the contract.





How To Pay

What are your modes of payment?


You can pay via card, cash or check.




When is the payment due


The deposit is due upon contract signing. The balance should be paid off 1 month before the event.





Venue Info

Where is Gala Event & Banquet Hall located?


Our hall is located at 37270 Niles Blvd., Fremont CA 94536




Does the hall have an in-house kitchen?


Yes, we have an in-house kitchen.




What is the maximum capacity of the hall?


The hall has 400 maximum seating capacity.




Does the hall have men and women restroom?


Yes, the restrooms for men and women are separete.




Is the hall handicap accessible?


Yes, it is handicap accessible.




Do you also provide ceremony at the hall?


Yes, we also provide ceremony at the hall.




Does your hall have high ceilings?


Yes, the hall has high ceilings.




Is the draping in the ceiling included in any of the package?


Yes, the ceiling draping is already fixed in the venue and included in any of the package.




Do you have wi-fi at the hall?


Yes, there is a wi-fi at the hall.




What color of linens, sashes, and chair cover do you have?


We have a variety of colors. You can check them in person upon your visit to the hall.




Do you provide an extra charge for the DJ and projector?


Yes, there is an extra charge for the DJ and projector.




Do you provided silverwares and glasswares in the package?


Yes we provide sivlerwares and glasswares in the packages.




Is there a parking fee?


No, parking is free outside the hall.




Do you have a floorplan available online?


Yes, you can check our floorplan here.




If I want to make an appointment to tour the hall, who should I contact?


You may contact Tede at (510) 766-8066





Catering

What type of cuisine does your venue cater?


We can tailor our menu based on your preferences - we can do Filipino, Italian, Mexican, American, etc. Just let us know your preference.




Can I bring my own catering?


Yes, you can bring your own vendor for catering.





Cost

Is there a different fee for children included in the headcount?


All are prices are the same for chidlren and adult.




When is the final balance due?


The final balance is due 1 month before your event.




What is the cost to rent the hall?


Our prices vary depending on your needs. In order to get a quote, please call us at (510) 766-8066 and look for Tede.




Is there a tax and service charge?


Yes, there is a sales tax of 9.25% and service charge of 15%.




Is there a corkage fee?


Yes, there is a corkage fee for outside vendors.





Policies

Can I bring a real candle?


No. For safety reasons, we only allow tea or led candles.




Are pets allowed?


No, we don't allow pets.




Can we cook outside the hall?


No, cooking is not allowed outside the hall.





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C : (510) 766-8066

E : Reserve@GalaEventHall.com

W : www.GalaEventHall.com

A : 37270 Niles Blvd.,

     Fremont CA 94536 USA